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Frequently asked questions and answers |
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Can I pick up a car from one location and return it to another location? |
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Yes, you can. Simply specify on the booking form where and when you would like the car delivered/picked up.
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Can anyone other than myself drive the car? |
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Yes, but this person will need to be mentioned on the rental agreement.
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How can I pay? |
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You can pay in our office by credit card or cash.
The payment in cash can be done in RON, EUR or USD.
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What documents do I need to have? |
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The driver must hold a valid driver's license and identity card/passport.
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Which is the driver's minimum age? |
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Minimum age of the driver is 21. Driver has to be in possession of a valid driving license for at least 1 year.
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Can you deliver the car to my hotel? |
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During the opening hours, Delivery/Collection Service within city limits is free of charge.
Outside Opening Hours, the charge is 10 € supplement per pick-up / drop-off.
The opening hours are 8 A.M. - 7 P.M., every day.
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Can I rent a car and use it outside of Romania? |
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Can I take a car from one city and deliver it to another city? |
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Yes, you can.
The supplementary charge for one-way national rentals is 50 €.
International One-way rentals are not allowed.
- Go to the Top -
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Do you rent cars with chaffeur(driver)? |
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How much does it costs an additional driver? |
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Do you charge if I bring back the car with less fuel? |
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All vehicles are supplied with a full tank of fuel and should be refilled prior to return to us, otherwise our current refueling charges will apply.
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Do your rates include VAT? |
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What do the prices include? |
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Our prices include: Third Party Insurance, VAT, Collision Damage Waiver (CDW), Theft Protection(TP).
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Do you take any franchise (deposit) for the car? |
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The customer is only responsible for the following franchises (deposits):
| EUR 100 | - Class A (MDMR) | | EUR 200 | - Class B and C (EDMR) , Class B+ (CVMR) , Class C+ (CDMR), | | EUR 300 | - Class D (IDMR, IAMR), Class L (SVMR, SKMR) | | EUR 500 | - Class G (SFMR) |
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Do you have extra-charge for younger drivers? |
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No, we don't have, but the franchise (deposit) will be increased by 100 EURO for drivers under 25.
- Go to the Top -
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